Touch Free Check In/Out

Touch Free Check In/Out

At Timedox, we recognize that using a fingerprint device may be a source of concern for many individuals at the moment. Therefore, we aim to ensure that you are informed about all the alternative solutions that are accessible to you.


I. Face Recognition – If you possess our Tandem or Tandem Pro devices, you have the option to register your employee's face as an alternative (touch-free) biometric solution. These devices are specifically designed to operate on our Cloud Pro platform. Learn More


II.  Proximity Card – Our Tandem, Tandem Pro, Silver Pro, and Silver Plus/X devices are furnished with an RFID reader, providing a non-biometric, touch-free solution. Employees simply need to wave their proximity card near the reader to complete the check-in/out process. Learn More  Order Proximity Cards (RFID Badges)


III.  Web/Mobile Reporting (Work From Home) – The Cloud Pro service includes a web/mobile reporting feature, enabling employees to clock in/out using their smartphones or other web-enabled devices. This eliminates the need for a physical time clock entirely. Learn More
   
  *CloudLite customers can now add this feature for $19.99/month Add Now or call our Sales Team @  800-818-2398 Option 1

Face Recognition


Facial Recognition allows your camera-enabled device(s) to recognize the employee's face to check them in/out.*

*Employees pictures are never stored in the cloud. 

If you possess any of the devices shown, you can use the provided instructions to activate face recognition.





Tandem 

Tandem Pro

Helpful​l tips


  • If you have multiple devices, you'll need to enroll the employee's face at each device, as images do-not transfer between devices 
  • Register faces where the device will be used, as different lighting can cause recognition delays or failure
  • Make sure there is good lighting available where the device is set up. 


    • INSTRUCTIONS

    1.  Press 'M/OK' to access the device menu. 

    2. Select 'User Mgt' > 'All User'.

    3. Select 'Edit'.

    4. Highlight a user name and press 'M/OK'.

    5. Select 'Face' and follow the instructions on the device. 



    6. Once the device says 'Thank you' repeat steps 1-5 for the next employee. 


    Once enrolled, Employees can check-in/out with Face Recognition simply by stepping in front of the device and waiting for the device to confirm with 'Thank You'


    Proximity Card (RFID Badge)


    A built-in RFID reader identifies the employees by their assigned Proximity Card (RFID badge). 

    If you have one of the pictured devices, you can follow the instructions below to enable verification by proximity card 
                           
                         

    Tandem Pro


    Silver Pro

         
                                                                                                                                                                                      
            
    Click Here if you need to order Proximity Cards (RFID badges)


    Online Enrollment (Pro)

     Log-in to '    us.timedox.com' with Administrator credentials.
    1. Under the ‘Employees’ tab, select ‘Employees Management’ from the drop-down menu
    2. Double click on the name of the employee you want to register.
    3. Select the ‘Identification Means’ tab.
    4. Enter the first 10 digits of the serial number found at the bottom of the card, into the field that reads 'Proximity Card Number'. If the serial number begins with 0's they will be removed automatically by the system once you press 'save'. This is Okay





    5. Select ' Save' once the serial number is entered. 


    Using this approach, the RFID badge will be registered on any device where the employee is marked as 'Active.'

    Device Enrollment (Lite/Plus)


    1.  Press 'M/OK' to access the device menu. 

    2. Select 'User Mgt' > 'All User'.

    3. Select 'Edit'.

    4. Highlight a user name and select the user with the 'M/OK' button.

    5. Select 'Badge Number' and follow the instructions on the device and look for the checkmark as confirmation



    6. Repeat steps 2-5 for each Employee
      
    If you do not see the options above for the Silver Plus/X follow these steps instead
     
    1.  Press 'M/OK' to access the device menu. 

    2. Select 'User' > 'User Mgt'.

    3. Highlight a user name and select the user with the 'M/OK' button.

    4. Select 'Badge Number' and follow the instructions on the device and look for the checkmark as confirmation

    5. Repeat steps 2-4 for each Employee

    With this method, you'll need to register each employee at each device the Employee is active 


    Once enrolled, Employees can check-in/out with the RFID card simply by waving the card in front of the device's fingerprint sensor and waiting for the device to confirm with 'Thank You'.

    Web/Mobile Reporting

    With web/mobile reporting, your employees can punch in and out from their mobile phones or web-enabled device. If 'Location' is enabled on the employees' device, you can view their geographical location was when the punch was made. For instructions on how to view the location click here
    If you have already enabled Web/Mobile Reporting, click here for instructions on clocking in online.

    Enabling Web/Mobile Reporting 

    1. Log-in to 'us.timedox.com' with Administrator credentials.

    2. Locate ‘Employees’,  from the drop-down menu select ‘Employees Management’. 





    3. Double click on the name of the employee you want to provide access to.

    4. Select the ‘Identification Means’ tab, located under the employee’s number.


    5. In the 4th box, you will see <WebPage/Mobile>. Below WebPage/Mobile you will see a button that reads, ‘Approve Reporting’. Click ‘Approve Reporting’ and select the department to allow them access using Web/Mobile punching. (If you only have 1 department select ‘Check All’ and click ‘Approve Reporting’).


    6. Click ‘Save’ located towards the center of the page.


           
       Before                                                     After



    Obtaining the Credentials


    1. Under Identification Means you will see a field that reads <Authentication>.




    The ‘Employee No’ and the ‘Device PIN Code’, located in the <Authentication> box will allow your employees to log-in to the  Web/Mobile clocking system. 

    (By selecting the Device PIN Code Field, you will reveal the digits. If the box is empty enter a 4-digit code to set as the PIN).




    Click Here for Instructions on Using Web/Mobile Reporting

      • Related Articles

      • Holiday Management

        Enabling Holiday Management 1. Log-in to 'us.timedox.com' with Company Administrator credentials. 2. Select the 3 horizontal line icon in the top right corner of your account. 3. Select Configurations in the bottom left corner. 4. Check ...

      • Device Offline

        What To Do If Your Device Is Offline To utilize our Cloud Pro Service, it's essential that the time clock you've purchased is connected to an active network, as this allows data to be transferred from the device to your online account. In the event ...

      • Locking/Unlocking Device Menu (Cloud Pro)

        Setting a Device Administrator (Cloud Pro) Enabling this feature locks and unlocks the device menu. If you subscribed to our Cloud Lite/Plus platform please view this article instead. By assigning a Device Administrator you are setting a lock on the ...

      • Clocking Report

        The "Clocking Report" uses a color-coding system to provide additional details on individual punches. With this type of report you can: See the Employee's GPS location at time of punch in/out*; Determine which method was used to report in/out for ...

      • Change Employee Department

        If you are a Cloud Pro/Plus monthly subscriber you can request more departments by submitting a support ticket, Cloud Lite customers are limited to one department. 1. Log-in to us.timedox.com with Administrator credentials. 2. Locate ‘Employees’, in ...