Roles in Web Portal

Roles in Web Portal

The level of access users have when logging in to the is determined by their "Role" 

Company Admin

Possesses full authorization, encompassing the capacity to add or remove employees, allocate employee roles, access and modify any employee's time report, update user credentials, insert contracts (overtime and break rules), revise company and department details, oversee pay-period configurations, and request the addition of new departments.

Department Admin

Equivalent privileges to those of a Company Administrator, but exclusively within the department to which they have been assigned.

(Exceptions include but are not limited to changes that affect the company settings)

Department System Operator*

Can create reports for their assigned department but is not authorized to make any modifications.


Limited to viewing only their own hours in the system and is unable to make any alterations.

To learn how to set User Roles c
lick here.

*Available only for Cloud Pro accounts
    • Related Articles

    • Assigning Roles

      1. Log-in to with Administrator (Company owner) credentials. 2. Choose "Employees" from the top menu bar and then select "Employees Management" from the drop-down menu. Alternatively, click "Add Employees" tile on the main screen. 3. ...
    • Change Employee Department

      If you are a Cloud Pro/Plus monthly subscriber you can request more departments by submitting a support ticket, Cloud Lite customers are limited to one department. 1. Log-in to with Administrator credentials. 2. Locate ‘Employees’, in ...
    • Enabling Web/Mobile Reporting

      If you have already enabled Web/Mobile Reporting feature, click here for instructions on how to punch from a smartphone or any other device with web browser. With Web/Mobile Reporting, your employees can punch in and out from their smart phones or ...
    • Locking/Unlocking Device Menu (Cloud Pro)

      Setting a Device Administrator (Cloud Pro) Enabling this feature locks and unlocks the device menu. If you subscribed to our Cloud Lite/Plus platform please view this article instead. By assigning a Device Administrator you are setting a lock on the ...
    • Locking/Unlocking Device Menu (Cloud Lite/Plus)

      How to Set a Device Administrator If you subscribe to our Cloud Pro platform please view this article instead. By assigning a Device Administrator you are setting a lock on the time clock to prevent anyone from accessing the menu to make changes to ...