Recent Articles
Configuring Overtime Settings
Configuring Overtime 1. Log-in to us.timedox.com with your Administrator credentials. 2. Locate ‘Management’, in the top menu bar, and select ‘Contract Management’ from the drop-down menu. There will be three pre-made contracts available by default: ...
FAQ: Upgrading from Timedox Lite to Timedox Plus
Frequently Asked Questions: Upgrading from Timedox Lite to Timedox Plus In this article, you will find answers to questions you might have concerning the process of upgrading from your Timedox Lite account to a Timedox Plus account. Timedox Lite ...
Troubleshooting 'No Data' Error
Learn how to troubleshoot your device if the Offline Device Manager is displaying a 'No Data' error message. Cause: Occasionally, your device might encounter network disconnection, attributable to occurrences like power outages, power surges, network ...
Roles in Web Portal
The level of access users have when logging in to the us.timedox.com is determined by their "Role" Company Admin Possesses full authorization, encompassing the capacity to add or remove employees, allocate employee roles, access and modify any ...
Step 3. Offline Device Manager
How to send times from the clock to the cloud Password: Timedox 1. Double-click the green Offline Device Manager icon ↳Single-click Yes, if prompted 2. Click "Upload", then click "upload" ↳ Click "Desktop" on the left panel ↳ Click "Save" 3. Login to ...
Popular Articles
Timecard Editing
Editing Punches Currently, two versions of Timecards Editing are available on Timedox. Below we will demonstrate how to utilize both versions. This article will explore various methods for adjusting punches, including adding a punch, deleting a ...
Setting the Time & Date (CloudLite)
If you are a Cloud Pro subscriber, the time & date settings for your device are managed on the us.timedox.com website. Click here for instructions. If you have Cloud Lite/Plus account, the time and date are configured directly on your device. Some ...
Removing Employees (Cloud Pro)
Delete employees by "archiving" them on the 'Employee Management' page. 1. Log-in to us.timedox.com with Administrator (Company owner) credentials. 2. Select "Employee Management" under "Employees" menu. Alternatively, click "Add Employees" tile on ...
Importing Data (Cloud Lite/Plus) w/ Support Video
Importing Data Online Once you have retrieved the data file from your device the next step is to transfer the data online. The instructions below will guide you through the process. If you do not know how to retrieve the data click here for more ...
Clocking Report
The "Clocking Report" uses a color-coding system to provide additional details on individual punches. With this type of report you can: See the Employee's GPS location at time of punch in/out*; Determine which method was used to report in/out for ...