Adding Employees (Cloud Lite)
This guide is for Lite accounts. Pro accounts
click here. To add employees to your Timeclock, you can utilize the User Mgt. menu which allows you to view and manage user information such as ID (Employee Number), name, user role, fingerprint, proximity card number, PIN code (password), and user Face scan (photo). This feature also enables you to make adjustments to existing user information or remove it if necessary. To ensure new employees appear on us.timedox.com, it is necessary to first enroll them on the device and then manually upload their data to the website once at least one punch has been made. On the website, you can manage employee information such as names, pay rates, email addresses, and more by accessing the Employee Management section under Employees menu.
It is important to exercise caution when granting Admin permissions to new users. Granting such permissions to an unauthorized user may result in the device being locked and only accessible to that individual.
a User ID
Enrolling an ID Card
Enrolling a Password
Scan Fingerprints (Punching Methods)
The following steps will guide you through the process of enrolling fingerprints, PIN codes and Proximity Cards. If you're adding a new user/employee: Lite Accounts: Users must always be added directly through the 'New User' function on your device, ...
Adding Employees (Cloud Pro)
Please refrain from adding employees directly on the device. Employee profiles created on the device will not transmit to the website. All employee data should be administered through the website. The only employee details that you are required to ...
Locking/Unlocking Device Menu (Cloud Pro)
Setting a Device Administrator (Cloud Pro) Enabling this feature locks and unlocks the device menu. If you subscribed to our Cloud Lite platform please view this article instead. By assigning a Device Administrator you are setting a lock on the time ...
Fingerprint Unrecognized or Not Scanning
If your device is unable to scan fingerprints, try the following steps: Power Cycle the Device Perform a power cycle on the device by disconnecting it from power for 10-15 seconds and then reconnecting it. This straightforward reboot should address ...
How to Set or Change a Password
1. Log in to Timedox (can't log in? click here). 2. Select "Employee Management" under "Employees" menu. Alternatively, click "Add Employees" tile on the dashboard. 3. Double click on the user profile once the list of all employees is displayed. 4. ...